TOP-RATED UNDERWRITING, CLAIMS & SERVICE
Our independent agents help you determine the best coverage to ensure your assets are protected
Property and Casualty Insurance Policies
Our products are only offered through independent agents who are part of the American independent insurance agency system. Independent agents have the knowledge and experience to help determine the exact coverage you need to protect your assets and customize your policy for your business’s unique requirements. Our agents share our commitment to giving you the best products and the best services all at a competitive price.
COMMERCIAL INSURANCE
PERSONAL INSURANCE
- Homeowners Insurance
- Condominium Owner Insurance
- Renters Insurance
BECOME AN AGENT PARTNER
AE offers its agents and insureds a broad product line and risk appetite and specializes in numerous market segments.
CORE VALUES
AE welcomes the opportunity to meet with independent agents who share our Core Values of Accountability, Trust and Responsiveness.
SELECTIVE STRATEGY
We believe in a selective agency distribution strategy and have fewer agency appointments than most companies we compete against.
COMPETITIVE COMMISSIONS
We offer competitive commissions and an attractive contingent profit commission arrangement.
FREQUENTLY ASKED QUESTIONS
Contact your Agent to make policy changes. Have your current policy available to discuss these changes with your agent.
Please inquire about an Agency appointment by email to aemarketing@aeiginsurance.com or call 1-800-222-3058, Option 4.
If you have policy questions, contact your Agent.
If you have billing or payment questions, contact our Customer Service Department.
If you have questions related to claims, contact 1-800-222-3058, Option 2
A loss can be reported to our Claims First Reporting representatives. Our First Reporting representatives are available to provide information regarding your loss and to assist you in any way possible. Your claim will then be assigned to a specific adjuster, who will contact you as soon as possible.
Pay-by-Phone: Please Contact our Customer Service Department.
If you want to pay electronically, we accept Online Bill Payment 24 hours a day, 7 days a week. We do not accept credit card payments at this time.
Mail your payment at least five (5) to seven (7) business days prior to the due date.
Send your payment by regular mail to:
AE Underwriters Agency, Inc.
P.O. Box 1923
Hicksville, NY 11802
Send your payment using a next-day service to:
American European Insurance Group, Inc.
2250 Chapel Avenue West, Suite 200
Cherry Hill, NJ 08002
About American European Insurance Group, Inc
AEIG is a business-to-business insurance company that works with a select group of agents who share our commitment to providing the best products and services, at a competitive price. Our agent partners are located throughout the Northeast, New England and Northern Mid-Atlantic stateswork with businesses of all types and sizes to find the right commercial insurance plans to meet their needs.
With more than 500 eligible classes of business, American European Insurance Group, Inc provides a one stop solution for AEIG agents to meet their clients’ needs.
Agent Locator
Search approximately 300 independent retail agents in seven Mid-Atlantic and New England States
Find an AEIG Agent
If you’re a business owner in need of insurance, please choose our Find an Agent option. You’ll find a selection of our trusted agent partners in your area who will work with you to determine your needs, and obtain a quote for the policies that are right for your business
Why Work With American European Insurance Group, Inc.?
AEIG offers our agents and insureds a broad product line and risk appetite, and specializes in numerous market segments such as habitational (apartments, condos and 1-4 family dwellings), commercial office buildings, mixed-use occupancy buildings, artisan contractors, retail stores, pharmacies, religious institutions and wholesale distributors, just to name a few. AEIG’s core values of Accountability, Trust and Responsiveness ensure that our service to you does not end when your policy is issued. Here are just a few reasons for agents to work with AEIG.
While flexible product offerings, competitive pricing and superior service are all important characteristics of an insurance company partner, our commitment dosen’t end once the policy is sold. Our true value becomes evident when our customers need us most – when they have incurred a loss! We continue to provide customized, high-quality customer service throughout our claims processes. Once a claim is reported via our easy to use online portal, or by telephone, our in-house team of claims adjusters and attorneys are there to expedite the process and provide the most favorable resolution to our insured.
If you are an agent who shares these core values, please contact AEIG for more information about how you can become an agency partner.
CLAIM QUESTIONS & REPORTING
Phone: 1-800-222-3058
Fax: (856) 779-6906
Email: firstreporting@aeiginsurance.com
PAYMENT OPTIONS
FOR CUSTOMER SERVICE
Policy Questions: Please contact your Agent
Customer Service