How do I know if a loss is covered?
Contact your Agent. Your Agent will explain your policy coverages.
How do I report a loss/claim?
A loss can be reported to our Claims First Reporting representatives. Our First Reporting representatives are available to provide information regarding your loss and to assist you in any way possible. Your claim will then [...]
Can I make my payment by phone and/or electronically?
Pay-by-Phone: Please Contact our Customer Service Department. If you want to pay electronically, we accept Online Bill Payment 24 hours a day, 7 days a week. We do not accept credit card payments at this time. [...]
When should I mail my payment?
Mail your payment at least five (5) to seven (7) business days prior to the due date.
Where should I send my payments?
Send your payment by regular mail to: AE Underwriters Agency, Inc. P.O. Box 1923 Hicksville, NY 11802 Send your payment using a next-day service to: American European Insurance Group, Inc. 2250 Chapel Avenue West, Suite [...]
How do I make changes to my policy?
Contact your Agent to make policy changes. Have your current policy available to discuss these changes with your agent.
How do I become an AE Agent?
Please inquire about an Agency appointment by email to aemarketing@aeiginsurance.com or call 1-800-222-3058, Option 4.
Whom do I contact if I have questions?
If you have policy questions, contact your Agent. If you have billing or payment questions, contact our Customer Service Department. If you have questions related to claims, contact 1-800-222-3058, Option 2